![]() ![]() I have spoken in depth with my team and there may be a number of reasons why the notification was delayed depending on the device you are using. If you continue to experience such lengthy delays, please can you raise a case with our Support Team. I will share your experience with my team so we can investigate what may be happening here. Hi Olivia, thanks so much for sharing your experience with us - and sorry that the push notification via the Xero Verify app is taking so long to come through. I log in and unlike push notifications from other apps eg. If you need any further help, please refer to our help article here. I had MFA set up already and now you have cleverly disabled that with this mandatory roll out. Building this into the existing app or using existing contact info would have made this easier and more seamless.Įven better would be working with apple authentication options for seamless biometric verification. It might not seem like it but it is definately a barrier for some users I work with. MFA is great but it is frustrating that a whole new app needs to be downloaded for this type of thing. ![]() You may not pay employees or bills using Xero but there will still be some very valuable information stored about you in Xero that could cause some trouble should it ever fall into the wrong hands. This second layer of security is designed to prevent anyone but you from accessing your account even if an attackers knows your password. Certification/Training Frequently Asked QuestionsĬyber attackers and hackers are getting more and more sophisticated and so modern security features like MFA offer an important layer of protection by requiring at least two different factors, something you know your password and something you have mobile device before allowing access to your account.Administrative Professionals Conference.Online Training – Municipal Utility and County Utility Board Members.Online Training – Utility District Commissioners and Utility Authority Board Members.Utility District and Utility Authority Commissioner.Municipal and County Utility Official Training. ![]()
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